Privacy Policy

Last Updated: September 22, 2025

At Roofing Singapore Pte Ltd, we take your privacy seriously. Besides, we are committed to protecting the personal information you provide to us. This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website or utilize any of our services.

When you use our website or services, you agree to the terms of this privacy policy.

1. The Data We Collect

To provide you with our services and ensure a seamless experience, we gather information through two primary means: information you knowingly provide to us and information collected automatically as you navigate our Site.

Personal Information: This information is necessary for us, and it can be used to identify you. We collect this information when you voluntarily provide us, when you fill out a contact file, request a quote, or communicate with us. This information includes;

Name
Phone Number
Email Address
Mailing Address

Non-Personal Information: We collect this information to improve our website and provide users with a better experience. When you visit our site, we automatically gather some non-personal information about your device and browsing actions. This may includes;

Type of Browser
IP Address
Device Information
Pages you visit
Browsing Time

2. What We Do with Your Information

When you visti our website we collect specific information we need so that we can serve you better and we can be transparent in our services. This information is essential for us to respond you quickly. This helps us improve our website using experience and run our business. It will give us smoother experience to provide the best services. We collect personal information for the following reasons,

To answer questions and requests for services.
To keep you up to date on our services, special offers, and other important information.
To send messages about services, such as order confirmations and messages from customer service.
To handle and process your requests, such as quotes and consultations.
To make our website and services better.

3. Giving Out Your Information

We treat your information with the utmost confidentiality. We do not disclose your personal information to other parties for sale or rental purposes. But we may share your personal information if any of the following things happen:

Service Providers: We may share information with third-party service providers that we trust to assist us in running our website or performing tasks on our behalf. These providers have signed contracts that stipulate they will maintain confidentiality.
Website: We may showcase your project’s photos on our website to highlight the quality of our work. These images will be used solely for marketing purposes. If you prefer not to allow us to share your photos, please let us know; we will respect your decision.
Legal Requirements: We may be required to share your personal information if the law dictates or to protect our rights, safety, property, or that of others.

4. Data Security

We take care of your personal information seriously. Additionally, we have taken the necessary technical and organizational steps to ensure the security of your personal information. Therefore, your data will not be accessed, altered, or shared without your explicit permission. Although we strive to keep your personal information 100% secure, please note that no method of sending data over the internet is entirely safe. We cannot guarantee that your data will always be secure.

5. Cookies and technologies that track you

To enhance your experience on our website, we use cookies and other similar technologies. Cookies are small text files that we place on your device to help us understand how people use our website and improve it. You can change your cookie settings in your browser. You agree to our use of cookies as described in this privacy policy when you use our website.

6. Your Rights to Protect Your Data

We believe, you have full control over your personal information. In accordance with data protection laws, you have the following rights about your personal data when you use our website and services:

Access: You can request a copy of the personal data we hold about you.
Correction: If there is any change, update or missing in your information, you can request to change your personal information we stored in our database.
Deletion: If you information comply with applicable laws and any relevant contracts, you can request your personal data be deleted.
Objection: In some cases, you have the right to object to the processing of your personal data.
Withdrawal of Consent: If you change your mind, you can withdraw your consent to process your personal data at any time.

To exercise any of these rights, please contact us at sales@roofing.com.sg. We will respond to your request in a timely manner as required by law.

7. Contact Us

If you have any questions, concerns, or comments about this privacy policy or our data practices, please do not hesitate to reach out to us. We are here to provide clarity and address any issues you may have.