Last Updated: September 22, 2025
At Roofing Singapore Pte Ltd, we take your privacy seriously. We are also committed to protecting the personal information you provide to us. This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website or utilize any of our services. When you use our website or services, you agree to the terms of this privacy policy.
1. The Data We Collect
To provide you with our services and ensure a seamless experience, we gather information through two primary means: information you knowingly provide to us and information collected automatically as you navigate our Site.
Personal Information: This information is necessary for us, and it can be used to identify you. We collect this information when you voluntarily provide it to us, when you fill out a contact form, request a quote, or communicate with us. This information includes;
- Name
- Phone Number
- Email Address
- Mailing Address
Non-Personal Information: We collect this information to improve our website and provide users with a better experience. When you visit our site, we automatically gather some non-personal information about your device and browsing actions. This may include;
- Type of Browser
- IP Address
- Device Information
- Pages You Visit
- Browsing Time
2. What We Do with Your Information
When you visit our website, we collect specific information we need so that we can serve you better and be transparent in our services. This information helps us respond quickly. This helps us improve the user experience on our website and run our business. It helps us provide the best service. We collect personal information for the following reasons;
- To answer questions and service requests.
- To keep you up to date on our services, special offers, and other important information.
- To send messages about services, such as order confirmations and messages from customer service.
- To handle and process your requests, such as quotes and consultations.
- To improve our website and services.
3. Giving Out Your Information
We treat your information with the utmost confidentiality. We do not disclose your personal information to other parties for sale or rental purposes. But we may share your personal information if any of the following things happen:
- Service Providers: We may share information with third-party service providers that we trust to assist us in running our website or performing tasks on our behalf. These providers have signed contracts requiring them to maintain confidentiality.
- Website: We may showcase your project’s photos on our website to highlight the quality of our work. We will use these images solely for marketing purposes. If you prefer not to allow us to share your photos, please let us know; we will respect your decision.
- Legal Requirements: We may be required to share your personal information if the law dictates or to protect our rights, safety, property, or that of others.
4. Data Security
We take care of your personal information seriously. Additionally, we have taken the necessary technical and organizational steps to ensure the security of your personal information. Therefore, we will not access, alter, or share your data without your explicit permission. Although we strive to keep your personal information 100% secure, please note that no method of sending data over the internet is entirely safe. We cannot guarantee that your data will always be secure.
5. Cookies and technologies that track you
6. Your Rights to Protect Your Data
We believe you have full control over your personal information. In accordance with data protection laws, you have the following rights about your personal data when you use our website and services:
Access: You can request a copy of the personal data we hold about you.
Correction: If there is any change, update, or omission in your information, you can request that we change the personal information we store in our database.
Deletion: If your information complies with applicable laws and any relevant contracts, you can request that we delete your personal data.
Objection: In some cases, you have the right to object to the processing of your personal data.
Withdrawal of Consent: If you change your mind, you can withdraw your consent to process your personal data at any time.
To exercise any of these rights, please contact us at sales@roofing.com.sg. We will respond to your request promptly as required by law.
Need Help Right Now?
Discuss with Us
We don’t just fix roofs; we build lasting protection. Our team treats every project with the precision and care it deserves.